WhatsApp’s Chief Business Officer Resigns Amid Internal War


The recent resignation of Brian Acton, Chief Business Officer (CBO) at WhatsApp, is a major setback for the company. This internal conflict is expected to have significant implications for WhatsApp’s operations, growth and reputation. In this articIe, we will explore the reasons behind this conflict and the potential consequences it may bring.

Factors contributing to the conflict; The dispute within WhatsApp seems to have arisen from disagreements between Acton and Jan Koum, the company’s CEO. These disagreements could be related to strategic decisions, differences in company values or personal conflicts.

Consequences of the conflict; The CBO’s resignation and the possible internal strife can lead to several outcomes for WhatsApp;

Negative impact on employee morale; Prolonged conflicts among leadership can adversely affect employee morale, leading to decreased productivity and higher turnover rates.

Disruptions in company operations; The conflict may also cause disruptions in various operational aspects such as product launches or decision making processes.

Potential strain on WhatsApp’s relationship with Facebook; Given that WhatsApp is now under Facebook’s ownership, significant internal disagreements could strain relations between the two entities.

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WhatsApp’s Chief Business Officer Resigns Amid Internal War

WhatsApp’s chief business officer Neeraj Arora, has announced he is leaving the company.

The exact reason for his departure hasn’t been confirmed, but many WhatsApp fans are worried about the introduction of adverts to the system, which has reportedly caused friction within the app’s ranks. WhatsApp originally charged a small yearly fee to use, which bought gave users encrypted conversations with no adverts however, in 2016, the Facebook-owned company dropped these charges. This led many to wonder how the company would continue to bring in revenue.

The use of advertising to fund itself is a particularly worrying choice for WhatsApp given Facebook’s infamous lack of respect for user data — the introduction of targeted advertising reduces the security and privacy of the once-secure communications app

Arora, who was one of the first employees of WhatsApp, left to “recharge and spend time with family,” however he is only the latest in a long line of resignations from WhatsApp. In November 2017 Brain Acton, co-founder of the company, resigned, which was followed in May 2018 by the other co-founder Jam Koum. Both have since spoken out against Facebook’s authoritarian control of the app. After the two co-founders left Arora was expected to become CEO, so his resignation leaves that position open

Similarly, Instagram, another Facebook-owned social media platform, has recently seen its co-founders jump ship after reported tensions with Mark Zuckerberg over the platform’s direction. In both cases, the Facebook chairman is accused of trying to monetise the apps to the detriment of users.

While Zuckerberg’s business strategies may be alienating the people who made Instagram and WhatsApp popular in the first place, fans of these apps can rest easy knowing that Zuckerberg’s days as Facebook chairman could be numbered too.

Damage to WhatsApp’s reputation; The conflict may also harm WhatsApp’s reputation, particularly among investors and potential partners who might view this situation negatively.Potential ways to resolve the situation include;

1. Negotiation; Acton and Koum can collaborate and find a mutually agreeable solution to address their disagreements while still leading the company.

2. If the dispute cannot be resolved through negotiations, WhatsApp might consider replacing either Acton or Koum with a new leader who can help the company navigate the conflict.

3. Another potential solution could involve combining the roles of CBO and CEO, creating a single leader for the company.

4. Alternatively, WhatsApp may opt to separate its business functions, allowing Acton and Koum to focus on their respective areas of expertise without causing any friction.


To summarize, the resignation of WhatsApp’s CBO amidst internel conflict is a significant development for the company. The resolution of this conflict will play a crucial role in determining WhatsApp’s future success and growth. While we do not have specific details about the nature of this conflict yet, it is essential to address it and foster a harmonious work environment to ensure contined success for the company.

frequently asked quetion on WhatsApp’s Chief Business Officer Resigns Amid Internal War

  1. Can WhatsApp survive the departure of its CBO, Brian Acton?
    Yes, WhatsApp can potentially survive the departure of Acton, but it will be a challenge. The company’s leadership may need to adapt and work together more closely to navigate any conflicts or disagreements.

  2. How does the resignation of Brian Acton affect WhatsApp’s relationship with Facebook?
    Acton’s resignation could potentially strain the relationship between WhatsApp and Facebook, especially if the disagreements within the company cannot be resolved.

  3. Will the conflict within WhatsApp impact the company’s operations, growth, and reputation?
    Yes, the conflict within WhatsApp could negatively impact these areas, particularly if the conflict is not resolved and Acton and Koum leave the company.

  4. What are the potential resolutions to this conflict?
    There are several potential resolutions, including resolution through negotiation, replacement of the CBO or CEO, merging of leadership roles, or separation of business functions.

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